Rules of contest

General Provisions

Our Tournaments are defined as Contests as winners are selected based on merit. The Questful App (the Contest) is sponsored by Questful SIA (the Sponsor). The Contest is void or prohibited where restricted by law. No purchase or payment in necessary to enter or win a Contest. The Contest is not sponsored, endorsed, administered by, or associated with Apple Inc. or its subsidiaries or affiliates.

Guidelines

Sponsor will announce Contests through the App from time to time. The announcement will indicate the type of Contest that Sponsor is offering, as well as the location, entry / duration period, Prizes and other details. Each Contest will begin at a set date and time, and end at a set date and time.

Users will travel to locations specified within the Contest and solve riddles and puzzles using the App. Winners will be chosen based on the number of points they collect within the allocated time frame. If multiple users have the same amount of points at the end of the Contest the Sponsor will also look at the amount of time (hours, minutes and seconds) it took the users to collect those points.

The content, guidelines as well as quest, riddle, puzzle types may change from Contest to Contest. There is no one strict format. Full details and information of all included locations, quests, riddles and puzzles will only be disclosed during the particular Contest.

Restrictions and Limitations

As already indicated in our Terms of Service you represent and warrant that you are an individual person at least 18 years of age. If you are under age 18, you may not, under any circumstances or for any reason, use the Services.

Each Questful user may establish, maintain, use and control only one account. In the event Sponsor determines that you have opened, maintained, used or controlled more than one account, in addition to any other rights that Sponsor may have, Sponsor reserves the right to suspend or terminate any or all of your accounts and terminate, withhold or revoke the awarding of any Prizes.

An entrant or winner may be disqualified from the Contest if he or she fails to comply or has previously failed to comply with any provision of these Contest rules or the Sponsor’s general Terms of Service, as determined in the sole discretion of the Sponsor. Sponsor may disqualify you from a Contest, refuse to award Prizes and require the return of any Prizes, or suspend, limit, or terminate your account if you engage in conduct Sponsor deems, in its sole discretion, to be improper, unfair, fraudulent or otherwise adverse to the operation of Contests or in any way detrimental to other users.

Prizes

The information associated with the entrant’s account must identify the actual entrant into the Contest. Winners of Contests will be announced within the App and via a phone call / text message. It may take up to 48 hours for the official results to be announced after a Contest ends. Questful will make at least 2 attempts to contact the winners via the provided phone number and may reach out using the user's e-mail address (if provided). If Questful's attempts to reach the winner fail and the winner doesn't contact Questful via a phone call or e-mail within 14 days after the results are announced - the winner forfeits his / her Prize. If an entrant is found to be ineligible, Sponsor may, at its option and sole discretion, choose not to award the Prize at all.

In case the Prize is physical the Sponsor will offer the winner to either collect the Prize at an address specified at that time, or ship it to an address specified by the winner at the winner's expense.

Unless prohibited by applicable law, your acceptance of a Prize constitutes your permission to use your name, submissions, photograph, likeness, voice, address (city and state) and testimonials, as well as audio visual recordings of you (audio, photographs, videos) in all media, in perpetuity, in any manner Sponsor deems appropriate for publicity purposes without any compensation to such entrant or any review or approval rights, notifications, or permissions; and constitutes your consent to disclose your personally identifiable information to third parties (including, without limitation, placing the winner’s name on a winner’s list).

Release of Liability

Participation in the Contest is at entrant’s own risk. Sponsor shall not be liable for: (1) submitted entries and responses which are late, incomplete, illegible; (2) any electronic miscommunications or failures, technical hardware or software failures of any kind, lost or unavailable network connections which may limit an entrant's ability to participate in the Contest; (3) any technical malfunctions of the telephone network, computer on-line system, computer equipment, software, program malfunctions or other failures, including any injury or damage to entrant's or any other person's computer or mobile device related to or resulting from downloading the App or otherwise in connection with this Contest; (5) any warranty with respect to any Prize or any component thereof.

By entering the Contest, you agree to and hereby release and hold harmless the Sponsor, its partners, affiliated entities, officers, employees, agents, and representatives (the "Released Parties") from any damage, injury, death, loss, claim, action, demand, or other liability (collectively, “Claims”) that may arise from your acceptance, possession and / or use of any Prize or your participation in this Contest, or from any misuse or malfunction of any Prize awarded, regardless of whether such Claims, or knowledge of the facts constituting such Claims, exist at the time of entry or arise at any time thereafter, and indemnify each of the Released Parties from any damages arising therefrom. Sponsor reserves the right to modify these Official Rules in any way or at any time. Sponsor reserves the right, in its sole discretion, to cancel or suspend this Contest should viruses, bugs or other causes beyond its control corrupt the administration, security or proper operation of the Contest. In the event of cancellation or suspension, Questful shall promptly post a notice on the App to notify users.